Privacy Policy

1. Introduction and company information

This Privacy Policy explains how Greenfield Equine Services Ltd collects, uses, stores, shares, and protects personal data when you visit our website, contact us, use our services, or otherwise interact with us.

Greenfield Equine Services Ltd is the data controller responsible for your personal data.

Company details:

This policy is intended to provide clear information about our privacy practices in relation to our horse-related business services, including enquiries, bookings, client management, service delivery, invoicing, communications, and related administrative activities.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect personal data directly from you, from our website, by email, by telephone, through forms, during service interactions, and sometimes from third parties such as payment processors, booking platforms, or professional advisers where relevant and lawful.

3. Purpose of data processing

We process personal data for the following purposes:

Where appropriate, we may use data for business administration, risk management, record keeping, internal analysis, and lawful operational purposes.

4. Legal basis for processing

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, our legal bases may include:

Where we rely on legitimate interests, these may include operating and protecting our business, managing client relationships, preventing fraud, ensuring efficient administration, and improving our services.

5. Data sharing and third parties

We may share personal data with third parties where necessary and lawful for the purposes set out in this Privacy Policy. These may include:

We require third parties to handle personal data securely and only for specified purposes. Where they act as processors on our behalf, they are subject to appropriate contractual and security obligations.

We do not sell your personal data.

6. Data transfer to third countries

Where personal data is transferred outside the UK or, where applicable, outside the European Economic Area, we will take appropriate steps to ensure that your data is protected. This may include:

If you would like more information about international transfers and the safeguards used, you may contact us using the details provided below.

7. Storage duration

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, tax, and reporting requirements.

The retention period may vary depending on the type of data and the context in which it was collected. In general:

When personal data is no longer needed, we will securely delete, anonymise, or archive it in accordance with our retention practices.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

These rights are not absolute and may be subject to legal exceptions and limitations. We may need to verify your identity before responding to your request.

To exercise any of these rights, please contact us using the details in the Contact Information section below.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, we may no longer be able to provide certain services or communications that depend on that consent. To withdraw consent, please contact us at [email protected].

10. Right to complain

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the matter.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).

ICO contact information:

11. Data security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These measures may include:

While we take reasonable steps to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

12. Contact information

If you have any questions about this Privacy Policy or how Greenfield Equine Services Ltd handles personal data, please contact us:

We will aim to respond to privacy-related enquiries promptly and in accordance with applicable law.

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will become effective when posted on our website or otherwise communicated to you.

We encourage you to review this Privacy Policy periodically to stay informed about how Greenfield Equine Services Ltd protects your personal data.

7/14/2026 Home